2018 Tesla Model S Electric Reliability

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2018 Tesla Model S electric Reliability, JD Power Report, Recalls and Warranty

Updated on: March 6, 2021

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S. Kumar

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The Model S is Tesla’s flagship car that has changed the trend of electric cars. It was then people started taking EVs seriously. The 2018 Tesla Model S is a powerful electric sedan that boats cutting-edge technology, acceleration, design, and an electric range that makes it capable of beating any gasoline-powered car. The best thing about Tesla Cars is a timely update release, which further improves the reliability and boosts buyer confidence. 

2018 Tesla Model S electric driving view

Even with recent updates by Tesla, the 2018 Model S still has room for features like Apple CarPlay and Android Auto. Also, the massaging seats are missing from the buying charts. The question prevails, Is the 2018 Tesla Model S as reliable as its counterparts, the Lexus ES hybrid, GS hybrid, and the Audi A7?

How reliable is the 2018 Tesla Model S?

Tesla has been improving its products in terms of their performances, handling, and looks, and has had a concentrated focus on the development of their powertrains and battery packs. Tesla has also maintained their promise of reliability and product satisfaction to a very good extent, although there seem to be certain issues that need to be looked into so as to improve customer satisfaction and draw more and more people towards the Model S. 

The 2018 Tesla Model S has received several consumer reviews regarding the superpower it produces, its amazing driveability, and its handling. The value for money this car offers, also 70-80 percent of people are satisfied with the reliability and services offered by Tesla. However, there have been several complaints from consumers regarding certain parts used on the car and the repair services offered by the company. There have been a few complaints that have mentioned the non-availability of a spare tire, and some customers have called the services of the company “pathetic” which somewhere sends down a negative message in terms of reliability, although there haven’t been any severe cases that have popped up.

How much did the 2018 Tesla Model S score in the JD Power rating?

JD Power is basically a company that conducts studies/research annually of the automobiles of various companies in a particular country. This agency combines different user reviews and ratings and compiles them to give a more detailed report and tells us whether the car in question is reliable enough or not.

2018 Tesla Model S electric driving view

The JD power ratings are currently not available for either 2018, 2017, or the 2016 models, and surprisingly the Tesla Model 3 has not been rated yet as well.

Has the 2018 Tesla Model S had any recalls?

According to the NHTSA, the 2018 Model S has had a single recall for its exterior lighting, visibility, and back-over protection issues. According to the NHTSA reports, “the eMMC wear-out condition can cause loss of rear-view camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing risk of a crash”. Although there have been a few consumer complaints that did not lead to recalls.

Have there been any consumer complaints about the 2018 Tesla Model S?

There have been a handful of complaints about the Model S in 2018, mainly focussing on the Vehicle speed control of the car. Almost all the complaints regarding Vehicle speed control have talked about accidents and injuries that resulted due to a sudden increase in the acceleration of the vehicle even when the driver had his/her foot far away from the accelerator. This issue is in close relation to the Autonomous nature of the vehicle. Approximately three to four cases were reported wherein the car was stationary or cruising at minimal speeds and the sensors went off without any obstacles near the vehicle, and the car suddenly changed lanes or accelerated and collided with other cars or objects resulting in injuries. 

Although these issues were recorded, the company stated that there was no error in the autonomy function of the vehicle. Also, there are some complaints that talked about the lethargic behavior of the service station operatives which might give out a bad signal for the manufacturer in terms of its service provision. 

2018 Tesla Model S Warranty coverage

The 2018 Tesla Model S offers a Four year or 50,000- mile warranty and an eight-year/ unlimited-mile warranty for its battery and powertrain. The powertrain and battery warranty of the car is best in class.

The Lexus ES Hybrid, a frontline competitor of the Model S also offers a Four year/50,000-mile warranty. Tesla takes the edge in terms of powertrain and battery warranty. The Lexus offers a six-year/70,000-mile powertrain and an eight-year or 100,000-mile battery warranty which is less than the lifetime warranty of the Model S. The Lexus GS hybrid offers a similar warranty package

The non-hybrid, non-electric, luxury competitor of the Model S, the Audi A7 also offers a very standard four-year/50,000-mile warranty.

Is the 2018 Tesla Model S reliable?

Going through the data and ratings, the 2018 Tesla Model S has been having problems in its autonomous functionality, but the company has denied accepting the autonomy issue. Also, there have been quite a lot of issues regarding the service of the company, these issues need to be looked into by the company. Apart from these small yet alarming issues, the 2018 Tesla Model S is a reliable and strong car when stacked up against its competitors.

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2018 Tesla Model S Reliability Reviews


JM

Josh Muenze

2018 Tesla Model S electric

P100D 4dr Sedan AWD (electric DD)

8

User Overall Rating

Posted On: June 17, 2021

2018 Tesla Model S!

Pros - 1) Great acceleration. 2) Driving tech. 3) Great on cargo space.

Cons - 1) Harrowing service experience. 2) No Apple CarPlay/Android Auto.

Great car, worst service experience! Its been over 44,000 miles on this Model S since I bought it in 2017. It surely has changed the meaning of driving for me. The acceleration is really out-of-the world because of the P badging. The full Autopilot mode, adaptive cruise control works really good and is handy at times especially when I'm on long trips. I also had a breakdown once because of a malfunction at about 23,000 mile-mark. The limited service centers meant close to a month's time to get my car back. The rear electric motor assembly was replaced under warranty. Besides I had to travel over 140-miles from home to the Chicago service center which was the closest to my home! Tesla need to work a way around this issue! It is the closest service center to my home and yet about 130-miles away. They take a lot of time to finish up up especially with warranty repairs. If it weren't for anything major, I usually prefer the Mobile Service rather than visiting the place!

7/10
Features
9/10
Interior
9/10
Design
8/10
Safety
7/10
Reliability
7/10
Deal Value
3/10
Dealer Review

SE

Sandra J. Edgar

2018 Tesla Model S electric

100D 4dr Sedan AWD (electric DD)

8

User Overall Rating

Posted On: May 26, 2021

If this is future; bring it on!

Pros - Blisteringly fast, tech laden cabin

Cons - Slight glitches on the screen, expensive

True speed. I have been using an E63 for the last five year and switching to the Tesla was like buying a space ship. For starters the E63 was a was fast car but believe me, this Tesla is on an other league. The silent and blistering acceleration figures is scary. This car literally pins you to the seat. You will get no sensation except 'speed' in this car. You would literally what to floor this thing endlessly. That said, this car is a relaxing sedan when you dial things down a bit. The ride is supremely silent and the seats feel plush. The touch screen functions need a bit of getting used to and may feel a bit distractive when driving at night.

9/10
Features
7/10
Interior
6/10
Design
7/10
Safety
8/10
Reliability
6/10
Deal Value
8/10
Dealer Review

KM

Karen C. McMaster

2018 Tesla Model S electric

75D 4dr Sedan AWD (electric DD)

10

User Overall Rating

Posted On: April 23, 2021

2018 Tesla Model S

Pros - Great to drive. Advanced tech. Supercharger network.

Cons - Higher trims quite expensive. Lacks luxury car bits.

Modern gizmo of a car! The Model S was definitely the best option for me back in 2018 when I decided to switch to an EV. I drive my Tesla mostly for office commutes which is about 40 miles for a round trip. The 75D was just enough for me to get by a week of round trips on a single charge. Also, the accleration on the more powerful 100Ds is really insane to be used on a city road. I also happen to save a lot of money by opting for the base version. Apaft from the usual standard featires list, I opted for the Enhanced Autopilot which equips the car with three more cameras and sensors. With that I get a lot of fun, smart driving bits possible like changing lanes by just activating turn signal, automatic steering, hands-free parking and my personal fav, summoning feature! I definitely is a car from the future!

10/10
Features
10/10
Interior
10/10
Design
10/10
Safety
10/10
Reliability
10/10
Deal Value
7/10
Dealer Review

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Top User Reviews

8

User Overall Rating

2018 Tesla Model S!

Great car, worst service experience!

by Josh Muenze

8

User Overall Rating

If this is future; bring it on!

True speed.

by Sandra J. Edgar

10

User Overall Rating

2018 Tesla Model S

Modern gizmo of a car!

by Karen C. McMaster

9

User Overall Rating

Ultimate performance sedan.

For those who crave for real speed in you family sedan.

by Charlene N. Lore

8

User Overall Rating

Tesla is the best electric car

This is a truly good purchase because, for the amount of money Tesla sells their cars, this one actually hears what people have to say, this car is all about safety and health but also stability and performance, this car is definitely affordable also and very inexpensive for having so many features that can actually save your life, these are for the people who want a little closure on the road

by Janet

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