2020 Porsche Cayenne SUV Reliability, JD Power Report, Recalls and Warranty
Updated on: October 12, 2020
Porsche has been in the automotive business for around a century now. They have seen a fair share of bad days and have managed to come out of them even stronger than before. Back in the day, they kickstarted their career in the sports car category and further went on to establish an unbeatable reputation for themselves, especially in terms of reliability. They used their expertise to come up with their first-ever SUV in the year 2002 - The Cayenne. This sparked a lot of curiosity in the fans and the Cayenne soon became a hit among them. And why not? It was among the very few SUVs to offer sportscar like performance traits blended perfectly with the luxury of an SUV. What further sweetened the deal was the long-lasting traits of the powertrain. Porsche is famous for numerous reasons and “breaking down” certainly isn’t one of them.
To further check the credibility of Cayenne’s reliability factor, let’s take a look at the consumer reports for the same.
JD Power Report
Unfortunately, we do not have the official consumer ratings for the 2020 Porsche Cayenne, however, we do have the official report for the 2019 model. Since not much has changed for 2020 then the 2019 model, we believe that this report can give a gist of how the Cayenne is going to treat you under your ownership tenure.
The 2019 Porsche Cayenne has managed to gain 84 points out of the maximum possible 100. Furthermore, JD Power has also rewarded this excellent score with a “Best mid-size performance SUV” award. That said, the 2019 Porsche needs no introduction in terms of reliability. The scorecard speaks volumes for the 2019 Cayenne.
- Quality and Reliability - 79/100
- Driving Experience - 87/100
- Resale - 77/100
- Dealership Service Experience - 88/100
Judging by the 2019 scores, the 2020 Cayenne is expected to perform even better than the former. Simply because Porsche has improvised on it and refreshed the whole lineup with better equipment thus luring more consumers towards the brand.
Unfortunately, we do not have any data regarding the 2020 Porsche Cayenne, however just to give you a gist of it, let us present you with the recall data from the 2019 ratings. According to NHTSA, the Porsche Cayenne has been recalled 4 times in 2019. The reason for the recalls are listed below:
- Delayed Camera Display
- Shock absorbers may loosen
- No visual warning of brake pad wear
- The seat belt may not restrain the occupant
Porsche was very quick to react and fixed all these issues promptly. Based on their reputation, we believe these issues shall not repeat in the future.
While most of the warranty guidelines are on par with what the rivals offer, the complimentary maintenance schedule is otherwise. Other giants such as BMW and Volvo offer longer complimentary maintenance services. That said, the further breakdown of the warranty is as follows:
- Limited Warranty covers 4 years or 50,000 miles, whichever is earlier
- Powertrain warranty covers 4 years or 50,000 miles, whichever is earlier
- Complimentary maintenance is covered for 1 year or 10,000 miles, whichever is earlier
The Cayenne is one hell of an SUV that infuses great performance with sheer luxury. Porsche has been one of the most reliable brands over the world, and are known for their durable and sturdy build quality. So, according to us, the 2020 Porsche Cayenne is a reliable and dependable SUV, that is not going to make you face any such hardships during your ownership tenure.