2021 Mercedes-Benz Sprinter

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in Vans
2021 MODEL
$34,495 - $41,050 See Inventory Prices
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5.6

Overall Rating

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2021 Mercedes-Benz Sprinter Complete In-depth Review & Buying Guide

Updated on: October 16, 2020

Madhav A Nigam's image
Madhav A Nigam

Content Writer


Though there are many soccer mom rides around, there are times when they are just not up to the task. And in these times, the utility of a van comes into play. And when you get an additional serving of luxury and technology, you can rest assured that it's none other than the Mercedes Benz Sprinter

The new 2021 Mercedes-Benz Sprinter can become your companion as a weekend ride for carrying your surfing supplies to an imperative aid in your business. With its technologically lined interior with a massive payload capacity, the ride competes against the Ford Transit Cargo Van, GMC Savana Cargo, and Nissan NV. So let’s see what you get for your buck.

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Pros

Lots of safety features

Huge payload capacity

Very spacious

Lots of trim levels to choose from

AWD as standard

Good looking for a cargo van

Diesel option available

Cons

Many necessary safety features are add-on options

Towing capacity is low

MBUX infotainment system is add-on

What's New?

The Mercedes Benz Sprinter cargo van remains unchanged for 2021


Pictures & Videos

Videos
2021 Mercedes-Benz Sprinter Detailed Review video

Styles

2021 Mercedes-Benz Sprinter in Brilliant Blue Metallic color 2021 Mercedes-Benz Sprinter in Jupiter Red color 2021 Mercedes-Benz Sprinter in Pebble Grey Metallic color
Brilliant Blue Metallic

Vehicle images are guides only and may not reflect the model's exact specifications/features– exact specifications/features should be confirmed with the seller.

Ratings

Features

6.8

Engine And Performance

5.3

Fuel Economy

6.7

Interior

3.8

Exterior

5.3

5.6

OVERALL RATING

Trims and Configurations

MSRP


2021 Mercedes-Benz Sprinter 1500

1500

power
188 hp @ 5000 rpm
fuel
Intercooled Turbo Diesel
mpg
22 combined

$34,495


Style Prices MPG Engine Transmission Drivetrain Seats Colors
1500 144" WB Cargo 3dr Van (2.0L 4cyl Turbo 9A) Starting at $34,495 MSRP (21/22/24) 188 hp @ 5000 rpm, 2 L, Inline 4, Intercooled Turbo Diesel
9-speed automatic rear wheel drive 2

2021 Mercedes-Benz Sprinter 2500

2500

power
188 hp @ 5000 rpm
fuel
Intercooled Turbo Diesel
mpg
22 combined

$35,720


Style Prices MPG Engine Transmission Drivetrain Seats Colors
2500 144" WB Cargo 3dr Van (2.0L 4cyl Turbo 9A) Starting at $35,720 MSRP (21/22/24) 188 hp @ 5000 rpm, 2 L, Inline 4, Intercooled Turbo Diesel
9-speed automatic rear wheel drive 2

2021 Mercedes-Benz Sprinter 2500 High Roof

2500 High Roof

power
188 hp @ 5000 rpm
fuel
Intercooled Turbo Diesel
mpg
22 combined

$41,050


Style Prices MPG Engine Transmission Drivetrain Seats Colors
2500 High Roof 170" WB Cargo 3dr Van (2.0L 4cyl Turbo 9A) Starting at $41,050 MSRP (21/22/24) 188 hp @ 5000 rpm, 2 L, Inline 4, Intercooled Turbo Diesel
9-speed automatic rear wheel drive 2

Expert Review

5.6

Overall Rating


The Mercedes Benz Sprinter as the Cargo Van serves as the entry to the Sprinter lineup at $34,495. It is offered in a choice of 5 trims on the basis of payload capacity and powertrain, it can carry up to a massive 6,768 lbs at best. It is powered by a 2L turbocharged I-4 that can deliver 188 hp and 258 lb-ft of torque and is mated to a 9-speed automatic transmission.

The other powertrain option is a 3L turbocharged diesel V6 capable of churning out 188 hp and 325 lb-ft of torque and can be had from the middle tier to top tier trims. This unit comes mated to a 7-speed automatic transmission.

RWD is offered as standard and AWD is available only in the top tier trims. With its price bracket and overall offering, the Mercedes Benz Sprinter goes up against the Ford Transit, Nissan NV, and GMC Savana.

2021 Mercedes-Benz Sprinter Cargo Van front view
2021 Mercedes-Benz Sprinter Cargo Van rear view

6.8/10
Features

5.3/10
Engine and Performance

6.7/10
Fuel Economy

3.8/10
Interior

5.3/10
Exterior


2021 Mercedes-Benz Sprinter Features

6.8/10

Like any cargo van, the Mercedes Benz Sprinter gets lots of standard features across its range with some options to make it a bit personal. Along with the MBUX infotainment in the front, you also get leather upholstery in the interior to add that “plush” vibe to the interior. Offered in a choice of 5 trims namely, 1500, 2500, 3500, 3500XD, and 4500, they vary on the basis of payload capacity primarily. 

Other aspects they vary is in the choice of powertrain which can be between gasoline or diesel depending on your preference.

Trim

1500

MSRP (2.0L gas I-4- RWD)

$34,495

MSRP (3.0L diesel V6- RWD)

N/A

MSRP (3.0L diesel V6- AWD)

N/A

Key Features

Heated Seats

 

Load adaptive ESP (electronic stability program)

 

Active lane keep assist

 

360-degree camera

 

Live Traffic alerts

 

Mercedes SOS

 

Plush seats

 

Lockable Storage Compartment Above Windshield

 

Headlight Assistant

 

Communication Module (LTE) for Dig. Services

 

Outside Temperature Gauge

 

Seat Belt Reminder

 

Breakdown Management

 

Hill Start Assist

 

Thorax-Pelvis Side Airbags, Driver/Passenger

 

Crosswind Assist

 

HOLD Function

 

Armrest for Front Passenger Seat

 

Red Diesel Filler Cap (Diesel only) Cupholder

Besides the variation in payload capacity, the Sprinter lineup also consists of variations based on the height and wheelbase which can also be had depending on what you want to use your van for. With so many options in the trims and the add-on options, there is definitely a Sprinter for everyone with a high affinity to be confused about which one to pick. 

2021 Mercedes-Benz Sprinter Cargo Van side view
2021 Mercedes-Benz Sprinter Cargo Van side view

2021 Mercedes-Benz Sprinter Maintenance, Reliability and Warranty

Though the Mercedes Benz Sprinter is one of the most used vehicles in the hauling category, it has not been rated by J.D. Power since its remodel in 2019. That being said, in terms of reliability, the 2020 model has proven to be one of the most reliable. The same cannot be said for the 2020 model however since it has had a massive 18 recalls in its 2-year existence cycle. 

Hopefully, the 2021 model will retain a clean streak like the 2020 model year to make sure that the users are satisfied with it in the long run. Thankfully, the price of the Sprinter is considerably lower despite being a Mercedes-Benz, and hence it enjoys great sales. 

If you want to join the Sprinter bandwagon, then there is not much you need to do in order to make sure that it remains a trusty steed for your needs. However, considering that it is still like most vehicles, you will need to invest some money into it for upkeeps. And that is classified as ownership costs. The following are the costs you will incur with the Mercedes Benz Sprinter Cargo Van over a period of 5-years: 

Parameter

Cost for 5 years

Finance

$3,568

Insurance

$5,260

Fuel

$9,030

Maintenance

$3,536

Repair

$6,000

State Fee

$3,306

Depreciation

$24,570

Opportunity

$395

Total

$55,665

Though these might seem high overall, the majority of these costs will be incurred in the first year itself on account of the high rate of depreciation and the high taxes. As the years progress, the costs will reduce and it will become an even more blissful experience in using it than it is from the start. 

Warranty

In terms of keeping your car protected, the warranty goes a long way. However, as opposed to the conventional 4-year or 50,000 miles warranty, Mercedes Benz offers a shorter limited warranty of 3 years or 36,000 miles with the Sprinter Van. The other coverages of the warranty are:

Criteria

Period

Limited Warranty

3years/36,000 miles; whichever is first

Powertrain Warranty

5years/100,000miles; whichever is first

Under Body Warranty

5years/100,000miles; whichever is first

Thankfully, the brand offers an extended warranty for the van which can cover your Sprinter up to 7 years or 140,000 miles. This includes reduced costs of maintenance and hence can reduce the cost of ownership by up to 30%.

Miles per dollar

In terms of keeping costs to pocket-friendly prices, the folks at Benz have worked to make sure that the ride is efficient. If you are going to use a Sprinter 2500 with a diesel unit and clock in about 15,000 in a year, it will cost you about $0.73/mile, or rather, you will cover 1.36 miles per dollar. 

2021 Mercedes-Benz Sprinter Buying Advice

Though the Sprinter is a very versatile and useful vehicle, the best is the 2500 trim with the 3L turbo diesel V6 powertrain since it has a great payload capacity and yet does not add much to the cost. 

Additionally, you can pick up the extended warranty, MBUX Multimedia System with 10.25″ touchscreen, and some additional safety features like Blind Spot Assist, Attention Assist, 360-Degree Camera, and Traffic Sign Assist. All of these features will not add much to the cost and yet make sure that the ride is safe and informative for the users. 

Is buying a used Mercedes Benz Sprinter Cargo a good bet?

In simple words No! While the Sprinter is a great vehicle overall, buying it pre-used might only add to your woes. People buying the Sprinter are majorly commercial users, and those commercial users might not sell it with clocking 10,000 or 20,000 miles (although there are exceptions). 

That being said, if you do find a low run, budget-friendly Sprinter, then better get it checked to see if all the recalls have been completed. Many users from the 2019 model year did not get all recalls completed and that can be detrimental for the user and the ride. And in those cases, the maintenance and ownership costs will be through the roof. So, if you want to check out some used Sprinters, be sure to bring an expert with you. 

2021 Mercedes-Benz Sprinter Engine and Performance

5.3/10

Like any Mercedes Benz offering, the Sprinter cargo van is dressed to impress. The 2021 Sprinter offers 2 engine options that will be mated to 2 different transmissions. The first is a 2.0L turbocharged petrol engine that makes 188hp @ 5000rpm. This peppy engine will be mated to a 9-speed automatic transmission. 

On the other side, a 3.0L V6 turbocharged diesel unit which produces the same 188hp but bumps up the torque to a healthy 325lb-ft. This engine is mated to a 7-speed automatic transmission.

2021 Mercedes-Benz Sprinter Cargo Van engine

Though the powertrain changes, the overall feel of the Sprinter remains the same. It is smooth, comfortable, and can conquer all that you can throw at it with ease. While it does have a fair bit of body roll, its nothing that will jitter you when it comes to it. 

Model

2021 Mercedes Benz Sprinter cargo 3500XD

Ford Transit cargo T-350 

Nissan NV 3500 S

GMC Savana cargo 3500

MSRP

$45,320

$40,200

$34,140

$34,615

Powertrain

3.0-liter Turbo Diesel V6

3.7-liter V6

5.6-liter V8

4.3-liter V6

Drivetrain

RWD/AWD

RWD

RWD

RWD

Transmission

7-speed automatic

6-speed automatic

7-speed automatic

6-speed automatic

Power

188 hp @ 3800 rpm

275 hp @ 6000 rpm

375 hp @ 5800 rpm

276 hp @ 5400 rpm

Torque

325 lb-ft @ 1400 rpm

260 lb-ft @ 4000 rpm

387 lb-ft @ 4000 rpm

298 lb-ft @ 4600 rpm

As can be seen, the 2021 Mercedes Benz Sprinter is the least powerful but packs a punch with its torque. The closest competitor by all regards is the Nissan NV with its mammoth engine. The GMC Savana and the Ford Transit are closely matched despite the latter using a smaller unit.

2021 Mercedes Benz Sprinter Cargo Acceleration and Braking performance

With a commercial hauler at your feet, you will not bat much of an eye for its performance streak in straight-up drag conditions. However, if you will want to know, the Mercedes Benz Sprinter takes a very relaxed 11.5 seconds to complete the 0-60 mph stretch and the quarter-mile takes 18.3 seconds. Even by van standards, that is pretty disappointing. 

2021 Mercedes-Benz Sprinter Cargo Van coverup 0-60 mph in 11.2 sec.

In terms of bringing it to a stop, you won’t find much of an issue. The brakes are very agreeable and make sure that the ride stays in control at all times. However, in some cases, nose-dive might be a little bit noticeable. 

Model

2021 Mercedes Benz Sprinter cargo 3500XD

Ford Transit cargo T-350 

Nissan NV 3500 S

GMC Savana cargo 3500

0-60Mph

11.2

7.5

11

8.4

Quarter Mile

18.3

15.9

18.2

16.5

Top-Speed

N/A

N/A

N/A

N/A

60-0Mph

N/A

N/A

N/A

N/A

Since the engine is made for hauling and not for performing, the mediocre performance was expected for the Sprinter. In comparison to the rest, the Nissan NV matches the Mercedes while the Ford Transit has superb performance streak. The GMC Savana is a middle-tier title between the fastest and the slowest.

Payload and Towing Capacity of the 2021 Mercedes Benz Sprinter

The payload carrying capacity of the 2021 Sprinter is what attracts the buyers the most. With the number of trims to choose from, the standard Sprinter can carry up to 6,768 lbs. Considering the standards of the segment, the payload capacity of the Sprinter is segment-leading. 

2021 Mercedes-Benz Sprinter Cargo Van have a towing capacity of 7,500 lbs

Model

2021 Mercedes Benz Sprinter cargo 3500XD

Ford Transit cargo T-350 

Nissan NV 3500 S

GMC Savana cargo 3500

Towing Capacity (lbs.)

7,500

7,500 (with a tow hitch)

9,400 (with a tow hitch)

7,400

While the Sprinter provides an exemplary payload capacity, its towing capacity is equally great. The Nissan NV can cross the Mercedes with a tow hitch and the Ford Transit comes head to head with a tow hitch as well. Overall, the Mercedes Benz Sprinter is the best equipped of the lot.

2021 Mercedes-Benz Sprinter Fuel Economy

6.7/10

When you buy a van for commercial purposes, one of the major costs incurred is fuel costs since you will be clocking in miles pretty quickly. Talking about the mileage numbers, unlike the 2020 model the new 2021 model will deliver better numbers and will be supported by the same 24.5-gallon fuel tank.

Model

2021 Mercedes Benz Sprinter cargo 3500XD

Ford Transit cargo T-350 

Nissan NV 3500 S

GMC Savana cargo 3500

MPG (City)

N/A

N/A

N/A

N/A

MPG (Highway)

N/A

N/A

N/A

N/A

MPG (Combined)

N/A

N/A

N/A

N/A

Fuel Capacity (gallons)

24.5

25

28

31

Range (City/hwy/combined)

N/A

N/A

N/A

N/A

One of the biggest downsides of the Mercedes Sprinter is the low fuel efficiency it offers. However, it is still better than the gas guzzler nature of the Nissan NV. The GMC Savana has also had the same kind of issues while the Ford Transit has managed to stay slightly fuel-efficient..

2021 Mercedes-Benz Sprinter Interior

3.8/10

When we are talking about Mercedes, there is little to complain about on the interior. Like the 2020 model, the 2021 Sprinter retains the same vibe in the interior. Leather upholstery with front two seats to make sure that it is comfortable and adequately plush whilst staying true to the cargo van vibe.

2021 Mercedes-Benz Sprinter Cargo Van dashboard

The steering wheel on the Sprinter might remind you a lot of the one on the Mercedes Benz GLC due to its sheer usage of multifunction buttons to make it useful yet chic. Furthermore, if you pick up the MBUX infotainment setup, it will go in the center of the dash as one of the highlights of the cabin.

Model

2021 Mercedes Benz Sprinter cargo 3500XD

Ford Transit cargo T-350 

Nissan NV 3500 S

GMC Savana cargo 3500

Seating Capacity

2

2

2

2

Front Row (head/shoulder/leg)

47.1/67.7/38.9

40.8/67.9/39.7

42.8/65.7/42.0

39.8/68.8/41.3

Second Row (head/shoulder/leg)

N/A

N/A

N/A

N/A

Cargo Space (cu-ft)

532.6

543.2

323

239.40 

In comparison to the rest, the Sprinter offers the least legroom while the headroom is the maximum. The Nissan NV takes the cake in terms of legroom and also is the closest competitor to the Sprinter in terms of the interior dimensions. The cargo-carrying capacity of the Mercedes Sprinter can go up to a whopping 532.6 cu-ft which is just next in line to the Ford Transit. 

In the rear, it is all that is present is the massive and expansive cargo bay area that is the entire purpose of its existence. Carpet lining is provided on the floor while the walls are bare-bones with metal frame exposure design.

How is the 2021 Mercedes Benz Sprinter Cargo’s Infotainment System?

Like a true Mercedes Benz, the Sprinter offers a great infotainment system. The standard fitment is a 7-inch touchscreen MBUX infotainment system. However, you can upgrade to the 10.25-inch touchscreen MBUX infotainment screen with Mercedes PRO connect. 

2021 Mercedes-Benz Sprinter Cargo Van infotainment system

The standard system offers Bluetooth, Apple CarPlay and Android Auto, but you can add WiFi module and Navigation as add-ons. 

2021 Mercedes-Benz Sprinter basic Cargo Van infotainment screen
2021 Mercedes-Benz Sprinter basic Cargo interior image
2021 Mercedes-Benz Sprinter basic Cargo Van steering wheel
2021 Mercedes-Benz Sprinter basic Cargo Van steering wheel control
2021 Mercedes-Benz Sprinter basic Cargo Van
2021 Mercedes-Benz Sprinter basic Cargo Van infotainment screen

2021 Mercedes-Benz Sprinter Exterior

5.3/10

When it comes to running a business, always function is considered over form. Thankfully this 2021 Sprinter is no downer and comes with great aesthetics especially when compared to its rivals. Though it is not as progressive looking as the Metris, its still one of the better-looking rides out there. 

2021 Mercedes-Benz Sprinter Cargo Van third quarter view

The headlamps are conventional halogen lightbulbs but can be upgraded to LED headlamps for some extra cost. With the addition of LED headlights, you can also get the Headlamp assistance as standard. As you move to the rear, it looks pretty much like any other hauler and nothing to set it apart from the crowd. That being said, the overall look of the Sprinter is still much sleeker than the boxy designs of the others. 

Model

2021 Mercedes Benz Sprinter cargo 3500XD

Ford Transit cargo T-350 

Nissan NV 3500 S

GMC Savana cargo 3500

Curb Weight 

5,049lbs

4,866lbs

5,817lbs

5,225lbs

Length

233.3”

219.9”

240.6”

224.1”

Width

95.5”

81.3”

79.9”

79.2”

Height

94.5”

83.6”

83.6”

84.6”

Ground Clearance

7.9”

N/A

8.1”

11.0”

Wheelbase

144.3”

129.9”

146.1”

135”

In comparison to the others, the Mercedes Benz is the tallest and widest which allows it to offer better load carrying capacities. It is also one of the lighter rides in the lot although the crown for being the lightest goes to the Ford Transit. The Nissan NV is the most girthy in the lineup. 

2021 Mercedes-Benz Sprinter basic Cargo Van front view
2021 Mercedes-Benz Sprinter basic Cargo Van front view
2021 Mercedes-Benz Sprinter basic Cargo Van three quarter view
2021 Mercedes-Benz Sprinter basic Cargo Van rear three quarter view
2021 Mercedes-Benz Sprinter basic Cargo Van rear view
2021 Mercedes-Benz Sprinter basic Cargo Van left side view
2021 Mercedes-Benz Sprinter basic Cargo Van emblem
2021 Mercedes-Benz Sprinter basic Cargo Van engine

2021 Mercedes-Benz Sprinter Safety

Mercedes Benz has often stayed out front in terms of the safety of its rides and made sure that the passengers are covered in all circumstances. The same kind of DNA has been instilled in the 2021 Mercedes Benz Sprinter as well. Some safety features that can be added to the Sprinter are:

  • Active brake assist with autonomous braking
  • 360-degree camera that uses 4 cameras
  • Attention assist
  • Active lane keep assist
  • Driver and passenger airbags
  • Crosswind assist
  • Load adaptive ESP
  • Hill-start assist 
  • HighBeam assist
  • Blindspot assist with rear cross-traffic alert

The ride has not been crash-tested by the NHTSA or IIHS, but considering the legacy of the brand of winning countless IIHS awards for safety, you can rest assured that you are in safe hands while riding shotgun in the Mercedes Benz Sprinter. 

2021 Mercedes-Benz Sprinter Competition

2021 Mercedes Benz Sprinter Cargo Vs Ford Transit cargo T-350

The Ford Transit cargo is the homegrown product and technically should have understood the customers the best, however, the brand missed its mark as the Transit is deprived of space for hauling.

 Ford Transit cargo T-350

Furthermore, its towing capacity and payload capacity are lesser than the Sprinter with bland cabin design. Hence, the Mercedes Benz Sprinter is the one to pick.

2021 Mercedes Benz Sprinter Cargo Vs Nissan NV 3500 S

The Nissan NV is the largest of the lot and also features the most powerful engine. Both of them combined offer the best value for money in the segment. It also gives a tough competition in terms of payload and towing capacity.

Nissan NV 3500 S

But the Nissan ought to step up the game with the latest driver aids and safety features as the Sprinter comes loaded to the brim making it one of the safer vans if not the safest.

2021 Mercedes Benz Sprinter Cargo Vs GMC Savana cargo 3500

The GMC Savana is a great vehicle if you are going to use it only for hauling. But when pitted against the rest, it's like bringing a knife to a gunfight.

GMC Savana cargo 3500

The GMC Savana lacks many driver assistance features and looks very old in comparison to the others. To keep things relevant, it is high time that it received an overhaul. 

2021 Mercedes-Benz Sprinter Final Verdict

With a safe, comfortable, and feature-loaded cabin, and segment-leading payload and towing capacities, the Mercedes Benz Sprinter will surely put a smile on your face. While it might cost slightly higher, it makes sure that those costs are justified in the long run. 

If you have been looking for a versatile and reliable cargo van for your business, look no further, the 2021 Mercedes Benz Sprinter Cargo Van has got you covered.

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