2020 Mercedes-Benz Sprinter

2020 MODEL
$34,495 - $41,050
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2020 Mercedes-Benz Sprinter Complete In-depth Review & Buying Guide

Updated on: April 17, 2020
Rishabh Mehra's image

Rishabh Mehra

Automotive Content Writer

The cargo van with a three-pointed star is considered as the OG of the segment by many van enthusiasts. This mighty Mercedes is offered in 21 different iterations in its cargo form and 10 trims of its passenger hauler. 

The 2020 Mercedes Benz Sprinter is powered by two different power plants, one is a V6 diesel torque monster and the other one is a small turbocharged inline-four gasoline engine. For better all-weather capability, the Sprinter is the only van in its segment to be offered with a four-wheel-drive powertrain. 

See detailed review »

Pros

New MBUX infotainment system

Comfortable cabin

Decent driving dynamics

Cons

Wonky voice controls

Plasticky interior

Gasoline engine feels underpowered 

What's New?

Mercedes new MBUX infotainment

9 Speed automatic transmission


Features

vehicle bio

base price

$34495

bodystyle

3dr Cargo Van

passenger capacity

2

drivetrain

RWD

engine type

displacement

121 cu.in.

horsepower

188 hp @ 5000 rpm

torque

258 lbs.-ft. @ 2500 rpm

transmission

9 speed automatic

chassis

frame type

Ladder Frame

suspension front

Independent front strut suspension w/heavy-duty anti-roll bar

suspension rear

Rigid axle rear leaf suspension w/anti-roll bar

brake rotors (f/r)

67.2/68.2

dimensions

wheelbase

144 in.

length

233.5 in.

width

79.5 in.

height

96.3 in.

curb weight

4696 lbs.

ground clearance

8.1 in.

capacity

cargo volume

319 cu ft.

towing capacity

5000 lbs.

payload capacity

3854 lbs.

performance

zero to 60 mph

10 sec.

warranty

basic warranty

3 yr./ 36000 mi.

powertrain warranty

5 yr. / 100000 mi.

corrosion warranty

5 yr. / 100000


Pictures & Videos

Exterior
Interior
Videos
2020 Mercedes-Benz Sprinter Review video

Styles

2020 Mercedes-Benz Sprinter in Pebble Grey Metallic color 2020 Mercedes-Benz Sprinter in Brilliant Blue Metallic color 2020 Mercedes-Benz Sprinter in Jupiter Red color
Pebble Grey Metallic

Vehicle images are guides only and may not reflect the model's exact specifications/features– exact specifications/features should be confirmed with the seller.

Trims and Configurations

MSRP


2020 Mercedes-Benz Sprinter 1500

1500

power
188 hp @ 5000 rpm
fuel
Intercooled Turbo Diesel
mpg
22 combined

$34,495


Style Prices MPG Engine Transmission Drivetrain Seats Colors
1500 144" WB Cargo 3dr Van (2.0L 4cyl Turbo 9A) Starting at $34,495 MSRP (21/22/24) 188 hp @ 5000 rpm, 2 L, Inline 4, Intercooled Turbo Diesel
9-speed automatic rear wheel drive 2

2020 Mercedes-Benz Sprinter 2500

2500

power
188 hp @ 5000 rpm
fuel
Intercooled Turbo Diesel
mpg
22 combined

$35,720


Style Prices MPG Engine Transmission Drivetrain Seats Colors
2500 144" WB Cargo 3dr Van (2.0L 4cyl Turbo 9A) Starting at $35,720 MSRP (21/22/24) 188 hp @ 5000 rpm, 2 L, Inline 4, Intercooled Turbo Diesel
9-speed automatic rear wheel drive 2

2020 Mercedes-Benz Sprinter 2500 High Roof

2500 High Roof

power
188 hp @ 5000 rpm
fuel
Intercooled Turbo Diesel
mpg
22 combined

$41,050


Style Prices MPG Engine Transmission Drivetrain Seats Colors
2500 High Roof 170" WB Cargo 3dr Van (2.0L 4cyl Turbo 9A) Starting at $41,050 MSRP (21/22/24) 188 hp @ 5000 rpm, 2 L, Inline 4, Intercooled Turbo Diesel
9-speed automatic rear wheel drive 2

Expert Review


It’s great that Mercedes Benz brought in the option of a gasoline engine in addition to the diesel engine which was already on offer. The gasoline engine brings the cost down by as much as $6000 which makes this mega Mercedes a value for money buy. Along with two engine options, the 2020 Mercedes Benz Sprinter is offered with two different transmissions as well.

The diesel V6 now is coupled with a 7-speed automatic transmission that replaces the old 5-speed unit and the gasoline engine is mated with a 9G Tronic transmission. 

2020 Mercedes-Benz Sprinter Features

The new and updated Sprinter is offered in a galore of configurations. With three different wheelbase options, two height options, different powertrains, and with different powertrains come different payload capacities, there is a Sprinter for everyone. The 2020 Mercedes Benz Sprinter is also a popular set of wheels for luxury RV conversion as well. It might just be a cargo van but being a Mercedes, it comes fitted with the latest infotainment system which Mercedes likes to call as the MBUX. 

Trim

1500

2500

3500

3500XD

4500

MSRP

$33,790

$34,990

$44,790

$44,390

$46,390

Key Features

Adjustable Steering Wheel

Same features as the 1500 with change in payload capacity

Same features as the 1500 with change in payload capacity

Same features as the 1500 with change in payload capacity

Same features as the 1500 with change in payload capacity

 

Lockable Storage Compartment Above Windshield

 

 

 

 

 

Headlight Assistant

 

 

 

 

 

Airbag, Driver/Passenger Front

 

 

 

 

 

Unspecified Tire Brand

 

 

 

 

 

Load-Adaptive Electronic Stability Program (ESP\xae)

 

 

 

 

 

Communication Module (LTE) for Dig. Services

 

 

 

 

 

Outside Temperature Gauge

 

 

 

 

 

Seat Belt Reminder

 

 

 

 

 

Breakdown Management

 

 

 

 

 

Hill Start Assist

 

 

 

 

 

Thorax-Pelvis Side Airbags, Driver/Passenger

 

 

 

 

 

Crosswind Assist

 

 

 

 

 

HOLD Function

 

 

 

 

 

Armrest for Front Passenger Seat

 

 

 

 

 

Red Diesel Filler Cap (Diesel only) Cupholder

 

 

 

 

What do we Recommend?

With such a huge line-up, it all boils down to your budget. That being said, do save your hard-earned cash for Mercedes’s new advanced safety package. A parking assist package which brings a 360 degree camera to the table is a must which will set you back just shy of $800. A premium package which costs $1,250 adds brake assist and lane-keep assist is also available as an option. A drivers convenience package worth $1,250 can be optioned as well which adds blind-spot monitoring into the equation. 

2020 Mercedes-Benz Sprinter Engine and Performance

Mercedes Sprinter is a well packaged ferry machine. It can haul tonnes of cargo, literally, and is powered with two different engine and transmission configurations. The one we have here is the 1.9L turbocharged inline four engine which is mated to a new 9-speed automatic transmission developed in-house by Mercedes Benz themselves. This engine and transmission configuration was first offered in 2019 in to compete with its biggest competition, the Ford Transit van. The new gasoline engine helped in controlling the cost of this behemoth. 

Models

Mercedes Benz Sprinter 1500 standard roof van

Ford Transit 150 low roof cargo van

Nissan NV1500 S cargo van

GMC Savanna 2500 regular wheelbase cargo van

MSRP

$33,790

$34,530

$29,340

$34,900

Engine

2.0L i4 Intercooled Turbo Premium Unleaded

3.7L V6 Regular Unleaded

4.0L V6 Regular Unleaded

4.3L V6 Gas

Transmission

9-G Tronic

6 Speed automatic

Continuously variable automatic

8 Speed automatic

Horsepower

188 hp@ 5000rpm

275 hp@6000rpm

261 hp@ 5600rpm

276 hp@ 5200rpm

Torque

258 ft-lbs@ 2500rpm

260 ft-lbs@ 4000rpm

281 ft-lbs@ 4000rpm

298 ft-lbs@ 3900rpm

In terms of performance, the engine feels peppy in the way it revs but don’t expect a head-pinning performance. This engine has plenty of power but lacks that meaty torque band which the diesel engine is famous for. Some of that lack of outright pulling power is taken care of by the new transmission which shifts flawlessly and keeps the engine in its sweet spot. Hauling is never a concern for this engine and it feels just adequate for the job, nothing more than that.

The Mercedes Benz Sprinter suddenly feels underpowered and feels like its missing some of the engine. Almost all of its competitors are powered by big V6 gasoline engines and produce more power and more grunt. The Sprinter’s 1.9L four-cylinder unit is dwarfed in front of the GMC Savanna and the Nissan NV 1500S.

How fast is it off the line?

The Mercedes Sprinter with a gasoline engine is surely not suited for outright acceleration runs. This beast feels underpowered especially when faced with such situations. Performance might just be better with the V6 diesel under the hood of the three-pointed star van. 

Models

Mercedes Benz Sprinter 150 standard roof van

Ford Transit 150 low roof cargo van

Nissan NV1500 S cargo van

GMC Savanna 2500 regular wheelbase cargo van

0-60 MPH

N/A

N/A

N/A

N/A

Quarter mile

N/A

N/A

N/A

N/A

Engine

2.0L i4 Intercooled Turbo Premium Unleaded

3.7L V6 Regular Unleaded

4.0L V6 Regular Unleaded

4.3L V6 Gas

Emission (Tons/yr of CO2 Emissions @ 15K mi/year)

N/A

N/A

N/A

N/A

Not much can be said about how fast these vans are because as for one, that’s not why people by enormous cargo vans.

What about the handling?

Sprinter turns out a fine van for both city and highway. The ride remains calm and composed without any chassis rattles or squeaks and boy roll was brought down to the minimum. The 2020 Sprinter dropped the hydraulic steering for an electrically assisted system. To say it's an improvement would be a shot in the dark, as the wheel is lifeless and deprived of any road communication.

Model

Mercedes Benz Sprinter 150 standard roof van

Ford Transit 150 low roof cargo van

Nissan NV 1500 S cargo van

GMC Savanna 2500 regular wheelbase cargo van

Brake Front (in.)

N/A

12.1

14.2

12.8

Brake Rear (in.)

N/A

12.1

14.4

13

Curb Weight (lbs.)

4696

4866

5819

5158

60-0 MPH (cu-ft)

N/A

N/A

N/A

N/A

Out on the highway, the cabin feels a bit noisy due to the metal on the inside and also since our Sprinter was running light and it was a wide open space back there. The suspension is a bit on the stiffer side to handle all of the excess weight at the back. But when its rolling light, it bounces around which can get a bit nerve wracking for the driver at high speeds on a bumpy road. 

What about the towing and payload capacity?

The payload capacity for the 2.0L gasoline engine ranges from 3854 pounds for the smallest 1500 model to 6735 pounds for the 4500 model which is the biggest of the Mercedes Benz vans on offer. The numbers are truly impressive and are surely the best of the segment. The towing capacity, however, gets stuck at just 5000 pounds. 

Model

Mercedes \xa0Benz Sprinter 1500

Ford Transit wagon 150

Nissan NV 1500 S Cargo van

GMC Savana

Towing Capacity (lbs.)

5000

7100

6900

10000

In terms of outright hauling, it's the GMC Savana that rules the segment. Thanks to the traditional ladder-on-frame chassis and a much powerful engine, the 2020 GMC Savana can tow double the capacity of the Mercedes Benz Sprinter. 

2020 Mercedes-Benz Sprinter Fuel Economy

Mercedes Benz does not provide official EPA ratings for the van as the Environmental Protection Agency don't really test big commercial vehicles weighing more than 8500 pounds. That being said, the 2020 Mercedes Benz Sprinter we tested was powered by a 2.0L turbocharged four-cylinder engine compared to big and bulky V6 motors under the hood of its competitors. On paper, the Mercedes Benz van should be a tad bit more fuel-economical in this comparison. 

Model

Mercedes Benz Sprinter 1500 standard roof van

Ford Transit 150 low roof cargo van

Nissan NV1500 S cargo van

GMC Savanna 2500 regular wheelbase cargo van

MPG (city)

N/A

N/A

N/A

N/A

MPG (highway)

N/A

N/A

N/A

N/A

MPG (combined)

N/A

N/A

N/A

N/A

Range (miles) (city/highway)

N/A

N/A

N/A

N/A

Tank Capacity (gal)

22

25.0

28.0

31.0

Although the Sprinter has a smaller fuel-tank capacity, it shouldn't pose a problem out on the road as it is a bit lighter on its feet when compared to the likes of the GMC Savana and the Nissan NV. in addition to that, the downsized engine is assisted by turbocharging which should return more miles to the gallon. 

2020 Mercedes-Benz Sprinter Interior

Although this van is sparsely equipped when it comes to interior features and exquisite German-build soft touch panels everywhere, this van is still a Mercedes Benz afterall. The build-quality is absolutely top-notch and it feels like it is screwed tightly and it will last a long time. 

Inside, it’s not the most exciting place to be. The steering is a three-spoke unit covered in plush-feeling leather. There is no digital display for the driver, proper old-school dials with a central MID display is what you get for your money. The dashboard design is nice and simple, feels tough and long-lasting, which is a good thing. In the middle of the dashboard sits a nice 10.3-inch infotainment touchscreen which houses Mercedes’s latest software, the MBUX which works flawlessly. 

The seats are big and supportive and there’s no shortage of room to move around. The steering wheel gets adjustment settings along with the seats so landing on your favoured driving position is quite easy. 

Model

Mercedes Benz Sprinter 1500 standard roof van

Ford Transit 150 low roof cargo van

Nissan NV1500 S cargo van

GMC Savanna 2500 regular wheelbase cargo van

Passenger capacity

2

2

2

2

Front (Head/Shoulder/Leg) (In.)

 

47.3/67.4/38.9

40.8/67.9/41.3

42.8/65.7/42.0

39.8/68.8/41.3

Second (Head/Shoulder/Leg) (In.)

-

-

-

-

The 2020 Mercedes Benz Sprinter cargo van is one of the most spacious vans on sale right now and it certainly feels quite premium as well. It has acres and acres of room for the driver and the co-driver to get comfortable and spend hours at a stretch in comfort. 

How good is the infotainment system?

Just like every other Mercedes Benz on sale right now, the Sprinter also welcomes the new and improved MBUX infotainment system which upgrades the feel of the van. Depending on the trim, you can spec a 7-inch or a massive 10.3-inch display. The screen is high-definition and features crisp animations free from any kind of lag whatsoever. This new system is a huge improvement over the last over the last one. The menu is much better aligned now with easy to use controls. Just like other Mercedes Benz cars powered by MBUX, the Sprinter also gets new age steering mounted controls in the form of scroll pads. 

Interior Features

  • Adjustable Steering Wheel (Angle)
  • Communication Module (LTE) for Dig. Services
  • Lockable Storage Compartment Above Windshield
  • Shelf Above Windshield
  • Heater, Auxiliary Electric Hot Air
  • Storage Compartment Underneath Cockpit

What about the utility?

Cargo capacity is the strongest suit of the 2020 Mercedes Benz Sprinter. It shines bright like a diamond. If specced correctly, the Sprinter can open as much as 523 cubic feet of space, which is bigger than some of the apartments down in Brooklyn. The standard and the smallest van can haul up to 319 cubic feet of cargo space which is the highest in the segment. 

Model

Mercedes Benz Sprinter 150 standard roof van

Ford Transit 150 low roof cargo van

Nissan NV1500 S cargo van

GMC Savanna 2500 regular wheelbase cargo van

Cargo Volume (ft.3)

319

246.7

234.1

239.7

The space management and the design of the 2020 Mercedes Benz Sprinter are much more efficient than its competitors and thus it can store more stuff on the inside with a similar footprint. 

2020 Mercedes-Benz Sprinter Exterior

Being a van, the Sprinter has to be boxy and accommodating in every way possible. That being said, the 2020 Mercedes Benz Sprinter might just be the best-looking van out there. The front end is unmistakably a Mercedes. It carries over a similar design language, the grille, and the headlamp design sits inline with other Mercedes Benz products which is a good thing. The cargo van which we drove had blackened bumpers and steel rims but it had a sense of premiumness. 

At the back, the new and updated Sprinter houses redesigned wipers which now sit vertically rather than horizontally. In cold climates, the water can run down and not freeze as much. These small touches and the attention to detail is what makes it a great van. 

Model

Mercedes Benz Sprinter 150 standard roof van

Ford Transit 150 low roof cargo van

Nissan NV1500 S cargo van

GMC Savanna 2500 regular wheelbase cargo van

Curb weight (lbs.)

4696

4866

5819

5158

Length(in)

233.5

219.9

240.6

224.1

Width(in)

92.3

81.3

99.5

79.2

Height(in)

96.3

83.6

83.9

84.6

Ground clearance (in)

8.1

N/A

N/A

7.1

Wheelbase (in)

144

129.9

146.1

135.0

Track width (in) F/R

N/A

N/A

68.7/68.9

N/A

In terms of dimensions, it sits right in the middle of the competition but it still somehow feels more practical and accommodating and that’s down to the way Mercedes designers have made use of the space available to them. In addition to that, the Sprinter makes use of a modern chassis and not the old-school ladder-on-frame chassis design. 

Some of the exterior features:

  • Dual-Circuit 4-Wheel Disc Brakes
  • Front and Rear Mudflaps
  • Rear Doors Opening to Side-Wall (Optional on 144" & 170" models)
  • Red Diesel Filler Cap (Diesel only)
  • Windshield with Filter Band

2020 Mercedes-Benz Sprinter Safety

For the 2020 model, 2020 Mercedes Benz Sprinter sits inline with the rest of the Mercedes clan in terms of active safety aids. Features like active brake assist and blind-spot monitoring are a part of the package which makes this behemoth a safe place to be in-

  • Blind Spot Assist Mirror
  • Attention Assist
  • 360 Degree Camera
  • Active Distance Assist Distronic
  • Traffic Sign Assist
  • LED Performance Headlights
  • Emergency Call
  • Wet Wiper System
  • Active Lane Keeping Assist

2020 Mercedes-Benz Sprinter Competition

Mercedes Benz Sprinter cargo vs Nissan NV 1500

The Nissan NV is an old product. It’s been on sale since 2013 and needs a heavy update. The NV packs in a punch motor under the hood but is much heavier than the modern Mercedes van. The chassis is an old ladder-on-frame style, which although is a bit more rugged than a monocoque and cheaper as well. The Mercedes is a bit more expensive but is a well rounded and a well-put-together product overall. 

Mercedes Benz Sprinter cargo vs Ford Transit cargo

The Ford Transit is an industry favorite. It is cheaper and offers a ton of value for the money. For the 2020 model, Ford continues to offer the same recipe but it might just not be enough to stop the Mercedes Sprinter from sprinting past the Ford. With a new four-cylinder gasoline engine under the hood, Mercedes promises a much cheaper package which can certainly go head to head with the Ford.

Mercedes Benz Sprinter vs GMC Savana cargo

Although the Mercedes Benz Sprinter is a new offering in this comparison, the GMC Savana has some trick up its sleeves. It might be an old van but its hauling capacity is almost double than the Mercedes Benz Sprinter as it is powered by a big lump of a V6 gasoline engine which is a torque monster, to say the least. It might lose to the Sprinter in terms of build quality and the safety features but it is good at doing Van stuff. 

2020 Mercedes-Benz Sprinter Final Verdict

After nearly 12 years of service, the old Sprinter was put to rest and has been updated with this new one which promises to take back its throne. The new and modern Sprinter houses a new set of engine and transmission combo which is much more refined and efficient than its rivals. In terms of connectivity, it hits the ball right out of the stadium with its new MBUX system. Coupled with that, it has a well defined, new age active safety net which makes sure that the driver and the co-driver and their cargo are safe and sound at all times. It comes in all shapes and sizes and is cheaper than before as well.