2020 Mercedes-Benz CLA-Class Interiors

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2020 Mercedes-Benz CLA-Class Infotainment, Seating and Interior Features

Updated on: November 7, 2020

K. Menon's image
K. Menon

Content writer


As is with any Mercedes the interior is a pleasant place to be in. Things look sturdy and high quality. Being introduced as a stylish 4 door midsize luxury coupe, expect some compromises in terms of space. Running its second generation the 2020 CLA coupe is a $36,000 proposition targeted at the youth. Rivaling the baby merc is the Audi A3, BMW 3 series and the Honda Accord.

Also Read:

Here's how the 2020 CLA coupe ensures a hassle-free ownership!

The 2021 CLA will be a PHEV!


Things inside the 2020 CLA has seen a much needed upgrade and has the essentials cramped in. Is that enough for 2020 standards? Let’s take a look at how well put together the interior of the 2020 CLA coupe is and see how it fairs against the competition.

2020 Mercedes-Benz CLA-Class dashboard

How’s the interior of the 2020 CLA coupe?

As you enter inside, you’ll see the extensive use of leather and alcantara throughout the cabin, which of course is optional. All the fabric inside is lined with red piping to induce a sporty character and yes it comes with red seat belts. Material quality and fitment are absolutely top-notch as you’d expect from Mercedes. However, this was not the case for the previous generation, as the interior was, to be honest, felt cheap like a load of crap stuck with duct tape. Mercedes has really worked on the interiors for 2020 and it paid off. 

2020 Mercedes-Benz CLA-Class front seats

The overall refinement levels of the interior have gone up exponentially with the plastics feeling premium and the switchgear feeling worthy of that of a Mercedes. The presence of a massive panoramic sunroof (optional) lets enough light in to induce a sense of airiness in the cabin. the Turbine like air vents are a standout feature and so is the massive 10.25 inch screens on the dashboard, the Red piping can be also seen on the dashboard. There are conventional switches below the AC vents which all the HVAC controls.

How comfotable are the 2020 CLA coupe's seats?

Seats up front are on the sportier side with integrated headrests. Comfy enough with good bolstering for a normal human being in fact. Things are not so good at the back as the seats are kept deep to accommodate a 6 footer. Neither can it seat a 6 footer nor can it seat an average person comfortably, oh the irony. Under thigh support is poor and so is the headroom. Blame the sloping roofline. Style comes with a price you see.  

2020 Mercedes-Benz CLA-Class rear seats

Visibility through out the cabin is decent but children sitting at the back would feel cramped due to the high window line. Doors are frameless which adds to the sporty characteristic of the CLA, making it the cheapest 4 door coupe to offer this.

Models

2020 Mercedes-Benz CLA 250

2020 Audi A3

2020 BMW 330i

2020 Honda Accord

Seating capacity

5

5

5

5

Front (Head/Shoulder/Leg) (In.)

38.5/ 55.1/ 41.8

36.5/ 54.8/ 41.2

40.3/ 55.1/ 42

39.5/ 58.3/ 42.3

Rear (Head/Shoulder/Leg) (In.)

35.7/ 54/ 33.9

36.1/ 53/ 35.1

37.7/ 55.1/ 35.1

37.3/ 56.5/ 40.4

Dimensionally the car is not the best to brag about. But amongst the bunch, it offers more practicality than what you’d expect to from a coupe. Another trait that the baby Merc holds is how sporty the car feels. Probably the closest experience you can get is from the BMW 3 series. Snatching the title from the ultimate driving machine is in itself a credit, is it not?

What about the tech offered by the 2020 CLA coupe?

This being 2020, cars are loaded with a lot of tech ranging from the obvious and routined power windows to sophisticated augmented reality guided navigation. Seems pretty rad, because it is. So the MBUX system superimposes directions onto the live video being displayed by the cameras (that’d be augmented reality and is an optional feature). The whole gist is that it ensures the driver does not take a wrong turn. The infotaiment is compatible with Android auto and Apple Car play and is a standard feature unlike some of its rivals.

2020 Mercedes-Benz CLA-Class infotainment system

As standard you get a 7 inch touchscreen infotainment and a digital instrument cluster, it can be upgraded to a 10.25 inch screen size but is a paid option. Most of the rudimentary functons can be done by using voice command, the system activates when you say "Hey Mercedes". The MBUX infotainment system is one of the most intuitive multimedia systems out there, straight forward and easy to use. Also, the reading lights turn on automatically as you reach out for the glove box. Here, using the cameras inside the car it assumes the driver is searching for something and helps by giving some light. How generous of Mercedes. The system predetermines a lot of small things to make the experience inside the CLA or any Mercedes for that matter, feel the best.

Some of the optional interior features for the 2020 CLA coupe include:

  • 10.25-inch digital instrument cluster display
  • 10.25-inch touchscreen multimedia display
  • Burmester Surround Sound System
  • MB Navigation
  • Augmented video for navigation
  • Inductive wireless charging and NFC pairing
  • WiFi Hotspot
  • Head-Up Display
  • SiriusXM 6-month All Access trial
  • TuneIn Radio

What’re the storage options offered by the 2020 CLA coupe?

The 2020 CLA coupe offers a generous boot space of 11.6 cu-ft. Not class-leading but enough to get your weekend getaways done. The sloping roof not only eats into the rear headroom but affects the trunk space as well. Loading can be difficult since the CLA has a relatively high load lip and the presence of scuff plates ensures you dont scratch the body while you lift things out.

2020 Mercedes-Benz CLA-Class has11.6 cu. ft. of cargo space

The rear seats can fold 40:20:40 which can help with through-loading. If you have longer items, you could fit it in by folding the middle part of the rear seat. General cubby spaces are well placed throughout the cabin. The split open center console is good enough to keep your wallets and mobile phones.

Models

2020 Mercedes-Benz CLA 250

2020 Audi A3

2020 BMW 330i

2020 Honda Accord

Cargo Volume (cu.-ft)

11.6

12.3

17.0

16.7

There are 2 cupholders up front hidden under the slide-back lid and there are 2 behind integrated within the armrest. Decently sized door pockets are given on all 4 doors to further aid in the practicality. The glove box is adequately sized so as to hold all the paperwork and some miscellaneous stuff, if you so wish to. When compared with the rivals the most space offered is inside the BMW 3 series but the cabin feels more spacious in the Honda Accord, the Audi A3's cabin seems to be in line with that of the Mercedes but thanks to its conventional design the Audi has better cargo storage and interior space.

Is the 2020 CLA coupe's interior the best around?

The 2020 CLA is not a very spacious car at least when compared to its rivals. But it is definitely practical for any normal family. Considering the fact that you’re essentially buying a toned down CLS, it’s worth the money. If getting to places in style is your thing, i.e.

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The 2021 Audi A3 and A3 sportback are out!

 

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2020 Mercedes-Benz CLA-Class Interiors Reviews


RJ

Ranya Johar

2018 Mercedes-Benz CLA-Class

CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)

10

User Overall Rating

Posted On: December 17, 2020

Mercedes CLA 250 WHITE

Pros - I get good gas mileage, safety features such as the breaks and airbags, car stability, leather seats, ambient lighting, rbg lighting, and attractive model of the car.

Cons - Improve the headlights by turning them white, improving the gas mileage, and that?s pretty much it I love this car.

My car has very well done safety features that include airbags, high quality breaks, sound that warns you when you are too close to vehicles, and the cameras all around my car. My car has a beautiful look to it and it is white. My car includes features such as apple CarPlay, ambient lighting, rbg lighting, and leather seats. My car is a coupe so it has more of sports car feel to it. The engine runs just fine I?ve never had any problems with it so far in the time I?ve had it. It runs very smoothly and it feels very light. Overall, the quality of my car is beyond amazing and I would rate it a 10 out of 10. The ambient lighting and driving experience is perfect. It?s very smooth and the ambient lighting sets the mood in my car. Apple car play, ambient lighting, rbg lighting, cameras on all sides, and leather seating. Since I am a small person, the car was meant for a small person so it is very roomy for me. However, when others get in my car they have a hard time fitting in. This doesn?t bother me at all though. I think my car is the perfect size and it?s very flexible with the seating. The look is amazing it is white, which is my favorite color for any car I pick. The back curve of the car is lovely and it?s smooth. It?s just small and cute and it?s exactly what I have been looking for. The look is the best part about my car. I feel very safe driving my car considering they take very extreme measures to ensure the driver has a safe experience by the quality of their breaks, cameras, and sound warnings that notify you when you are too close to a vechicle. The safety is very well done in this car as they have installed airbags in my car. Also, as I mentioned earlier, if you drive to close to a car the car warns you by making a loud sound. The value of my car is $40,000 but I was able to negotiate the price down to $30,000 so I would say it has been a value for my money transaction. It is the best car I?ve ever had. It has all the features I want. The dealership was very easy going and they were able to bring down the price $10,000 so I feel very appreciated and I got a value for my money.

10/10
Features
10/10
Interior
10/10
Design
10/10
Safety
10/10
Reliability
10/10
Deal Value
10/10
Dealer Review

GJ

Gianna Jerome

2014 Mercedes-Benz CLA-Class

CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)

10

User Overall Rating

Posted On: November 5, 2020

2014 Mercedes- Benz Cla 250

Pros - Sleek design, ?ery comfortable, ?ood on gas

Cons - Does not have a disc player or aux, the tan seats turn black and dirty easily and fast, A/C is below average.

This car is definitely a great purchase, it's worth the money. This has become my all-time favorite. I have not had a single issue. Just an expensive car. Maintenance will definitely take a toll on you if you can barely afford it. What I love about this car is that it can easily be a safe comfortable family car, but also has a sport mode with paddle shifters that turn this car into a sports car in seconds. The engine is strong and you can definitely hear it. Has amazing handling and is very smooth too. Eco mode- Car turns off to save gas at red lights and long stops. Calls- You can call people without having to actually use the phone. Dash- The screen is decently sized The inside is pretty spacious, and from the driver seat looking out the windshield you have a clear view of your surroundings. Very airy interior with good features. This car you can tell was made with time and thought of looks. Has a sleek design of aerodynamics all around, the side doors have curves to look as though a race car, as well as the hood with lines going up. The trunk has a little lip that gives a cute sport look. This car definitely is sturdy. I've hit a lot of stuff and have not left a mark. This car definitely is reliable. I have taken many road trips from Miami to Orlando to Tampa and have never let me down. This is my everyday car to go everywhere without a single issue. I purchased this car last year (02/2018) for $23k, the basic model. I am very satisfied with the price I paid as it has met my expectations. I originally came to the dealership looking to buy a less expensive car, then I saw this car at a great price and decided to take it for a test drive. I fell in love with it instantly and they gave me a really great time getting me out the door in this car.

10/10
Features
10/10
Interior
10/10
Design
10/10
Safety
10/10
Reliability
10/10
Deal Value
8/10
Dealer Review

JF

Jasmine Feliciano

2014 Mercedes-Benz CLA-Class

CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)

8

User Overall Rating

Posted On: November 3, 2020

Mercedes Benz CLA 250 Review

Pros - Speed, exterior, interior

Cons - Monthly cost,no cup holders in the back, no seat warmers in the back

For the cost (maintenance and insurance), no. it's a good purchase if you have a lot of money and are willing to spend it on a good, safe, and beautiful car. You can drive 0-65 mph in about 6 seconds. There is a speed mode that makes the car feel smooth and powerful at the same time. They said ?A fun car to drive?, well said! I love my seat warmers. Controls on the steering wheel are also good, making it easier to switch music. The inside of the car is unique. I love the dashboard because of its sleek design. It can be claustrophobic because it's rather small. It needs a little more space for it to be comfortable. I love everything about how it looks, the front bumper being my favorite. Overall sleek and gorgeous design. This is a very safe vehicle! it'senses with the driver is tired and notifies you when you are too close to a vehicle in front of you This car is definitely my savior. I have been in close calls on the highway, but having an extra safety feature built-in helps a lot $20,500 was the base price for the car. For the most part, I really like it. I just wish it had a backup camera and moonroof. It was a great experience. they are very helpful and friendly. They will prioritize your needs and find a car that best suits your needs.

8/10
Features
8/10
Interior
9/10
Design
9/10
Safety
8/10
Reliability
7/10
Deal Value
10/10
Dealer Review

Read all Reviews

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Top User Reviews

10

User Overall Rating

Mercedes CLA 250 WHITE

My car has very well done safety features that include airbags, high quality breaks, sound that warns you when you are too close to vehicles, and the cameras all around my car. My car has a beautiful look to it and it is white. My car includes features such as apple CarPlay, ambient lighting, rbg lighting, and leather seats.

by Ranya Johar

10

User Overall Rating

2014 Mercedes- Benz Cla 250

This car is definitely a great purchase, it's worth the money. This has become my all-time favorite. I have not had a single issue. Just an expensive car. Maintenance will definitely take a toll on you if you can barely afford it.

by Gianna Jerome

8

User Overall Rating

Mercedes Benz CLA 250 Review

For the cost (maintenance and insurance), no. it's a good purchase if you have a lot of money and are willing to spend it on a good, safe, and beautiful car.

by Jasmine Feliciano

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