2020 Lexus RX 350 Reliability

#14
in Midsize Suvs
2020 MODEL
$44,150 - $49,760 See Inventory Prices
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7.6

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2020 Lexus RX 350 SUV Reliability, JD Power Report, Recalls and Warranty

Updated on: July 11, 2020

Shubham Sihag's image
Shubham Sihag

Automotive Journalist


The first Lexus RX was launched back in 1998, which was compact in size. But from the second generation onwards they changed it and made it into a mid-size crossover SUV. There have been four generations of the RX so far and all have performed exceptionally throughout its existence. And it became one of the favorites in the class as soon as it was introduced and the sales numbers also reflect that. It has been the best-selling luxury SUV in the US. It is also the top-selling Lexus hybrid with more than 335,000 units sold worldwide.

J.D. Power Report

The ratings for the 2020 year model are not out yet since this shares the same generation with its previous models we will look at their ratings to see what its owners preferred and minded about the vehicle. The 2019 model received an overall score of 85 out of 100, which is highest in its segment. If we break down the overall score into different sub-categories available we see the whole picture. The SUV received 89 out of 100 in quality and reliability, which means the owners had no complaints when it came to the quality and dependability of the vehicle. How is the driving experience? Well, it performs well on that parameter as well with a score of 82 out of 100. Resale value is also great with a score of 81 out of 100. The dealership experience is also great as it received a score of 86 out of 100. 

2020 Lexus RX 350 SUV 3 Quarter View

Recalls

There has been no recall for the 2020 Lexus RX 350, that’s normal as it has not been a long time since it was launched. So, let’s figure out its reliability by looking at how the earlier models have performed over time. The 2019 model was recalled only once and the concern it had was with the low-pressure fuel pump that may fail. The recall began in March 2020 and the 2018 model was also called with the 2019 model as they shared the problem. There was one recall for the 2017 model as well, the matter of concern this time was that brake assist may fail for which the recall began in May 2018.

Warranty

  • The Lexus Basic Coverage Warranty lasts for 48 months or 50,000 miles (whichever is earlier). Wheel alignment and balancing warranty lasts for 12 months or 12,000 miles (whichever is earlier). 
  • The Powertrain Coverage Warranty lasts for 72 months or 72,000 miles (whichever is earlier) which covers the engine, transmission, front-wheel-drive system, rear-wheel-drive system.
  • There is also a corrosion warranty that lasts for 72 months or unlimited miles, which covers the cost of repair or replacement of any part which develops perforation from rust/corrosion. 
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2020 Lexus RX 350 Reliability Reviews


RR

Richard M. Rowe

2020 Lexus RX 350

4dr SUV (3.5L 6cyl 8A)

8

User Overall Rating

Posted On: October 7, 2020

Love my new Lexus!

Pros - Comfortable, luxurious, Lexus

Cons - Subpar fuel efficiency, throttle response, transmission

Reliability Review

9 /10 Reliability Rating

Poor Fuel efficiency and slow transmission are not a good sign of reliability.

9/10
Features
9/10
Interior
8/10
Design
9/10
Safety
9/10
Reliability
9/10
Deal Value
8/10
Dealer Review

DG

David N. Gutierrez

2020 Lexus RX 350

4dr SUV AWD (3.5L 6cyl 8A)

9

User Overall Rating

Posted On: October 7, 2020

2020 Lexus RX350 review

Pros - Good performance, cruise control system, safety.

Cons - Map navigation is worthless.

Reliability Review

10 /10 Reliability Rating

10k miles and still going strong!

9/10
Features
8/10
Interior
9/10
Design
10/10
Safety
10/10
Reliability
9/10
Deal Value
10/10
Dealer Review

WW

William S. Waggoner

2020 Lexus RX 350

4dr SUV (3.5L 6cyl 8A)

10

User Overall Rating

Posted On: October 7, 2020

The most perfect suv

Pros - Smooth shifts, kick tailgate, power moonroof

Cons - Nothing

Reliability Review

10 /10 Reliability Rating

Great. I'm unable to count any issues till date

10/10
Features
10/10
Interior
10/10
Design
10/10
Safety
10/10
Reliability
10/10
Deal Value
10/10
Dealer Review

Read all Reviews

Top User Reviews

8

User Overall Rating

Love my new Lexus!

The ride quality is good and the engine is smooth and has a linear power delivery. But the transmission is not to my liking. It is slow to downshift!

by Richard M. Rowe

9

User Overall Rating

2020 Lexus RX350 review

It is a great performer: quick and responsive! The handling is amazing too and it is very easy to maneuver even in traffic and congested areas. Very impressed!

by David N. Gutierrez

10

User Overall Rating

The most perfect suv

Refined and smooth through shifts, the first thing I believe everyone would notice in 350. One can barely notice any the transmission shifts and when going over pot holes. Suspension works remarkably well and seats enhance this comfort even more. Premium features inside out make it a must buy for families looking for comfort in a vehicle.

by William S. Waggoner

10

User Overall Rating

The most perfect suv

Refined and smooth through shifts, the first thing I believe everyone would notice in 350. One can barely notice any the transmission shifts and when going over pot holes. Suspension works remarkably well and seats enhance this comfort even more. Premium features inside out make it a must buy for families looking for comfort in a vehicle.

by Benjamin V. Smith

9

User Overall Rating

Not bad but unfortunately not best either

If I talk about the Lexus on whole, the RX series stays true to the name of the brand with all the premium aspects piled up in an efficient manner. However, they call it a sports trim which adds the expectations of the anticipated drivers like me. Not to mention, it doesn't drive bad by any means but fails to put out any sort of sporty or performance vibe. Some of the readers out here might judge ...

by James K. Coleman

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