2020 Lexus RX 350 SUV Reliability, JD Power Report, Recalls and Warranty
Updated on: July 11, 2020
The first Lexus RX was launched back in 1998, which was compact in size. But from the second generation onwards they changed it and made it into a mid-size crossover SUV. There have been four generations of the RX so far and all have performed exceptionally throughout its existence. And it became one of the favorites in the class as soon as it was introduced and the sales numbers also reflect that. It has been the best-selling luxury SUV in the US. It is also the top-selling Lexus hybrid with more than 335,000 units sold worldwide.
J.D. Power Report
The ratings for the 2020 year model are not out yet since this shares the same generation with its previous models we will look at their ratings to see what its owners preferred and minded about the vehicle. The 2019 model received an overall score of 85 out of 100, which is highest in its segment. If we break down the overall score into different sub-categories available we see the whole picture. The SUV received 89 out of 100 in quality and reliability, which means the owners had no complaints when it came to the quality and dependability of the vehicle. How is the driving experience? Well, it performs well on that parameter as well with a score of 82 out of 100. Resale value is also great with a score of 81 out of 100. The dealership experience is also great as it received a score of 86 out of 100.
There has been no recall for the 2020 Lexus RX 350, that’s normal as it has not been a long time since it was launched. So, let’s figure out its reliability by looking at how the earlier models have performed over time. The 2019 model was recalled only once and the concern it had was with the low-pressure fuel pump that may fail. The recall began in March 2020 and the 2018 model was also called with the 2019 model as they shared the problem. There was one recall for the 2017 model as well, the matter of concern this time was that brake assist may fail for which the recall began in May 2018.
- The Lexus Basic Coverage Warranty lasts for 48 months or 50,000 miles (whichever is earlier). Wheel alignment and balancing warranty lasts for 12 months or 12,000 miles (whichever is earlier).
- The Powertrain Coverage Warranty lasts for 72 months or 72,000 miles (whichever is earlier) which covers the engine, transmission, front-wheel-drive system, rear-wheel-drive system.
- There is also a corrosion warranty that lasts for 72 months or unlimited miles, which covers the cost of repair or replacement of any part which develops perforation from rust/corrosion.