2020 Buick Enclave SUV Reliability, JD Power Report, Recalls and Warranty
Updated on: October 8, 2020
2020 Buick Enclave, offered as a midsize luxury SUV by the famed General Motors company is gentle on the ride as well as your wallet. Not quite as luxurious as a Q7, but the Enclave comes with enough standard features that can put you in a placebo that you are actually riding an Audi. It provides a smooth and very silent ride suitable for long trips. Although it doesn’t enough plush interiors or the sporty feel offered by its rivals, it sticks to the SUV segment and looks forward to fulfilling the quest of people hunting for an SUV that is gentle, reliable and particularly one that doesn’t burn a hole in their pocket.
JD Power Report
JD Power Report is ‘the de-facto standard’ when it comes to determining the reliability of a car. The market research agency collects feedback from verified car owners and comprehends the survey responses to determine scores on four fronts- Quality & Reliability, Driving Performance, Resale and Dealership Experience. Then, individual scores are given weightage based on their significance and an overall average rating 0-100 is derived.
JD Power has given 2020 Buick Enclave an overall rating of 85 out 100 based on the previous year’s review data. This score is considered “Above Average” as deduced from the rating classifications. Individual scores are listed below:
Quality & Reliability - 85 /100
Driving & Performance - 82 /100
Resale - 76 /100
Dealership Experience - 92 /100
On the further breakdown of the scores, one can see that Buick offers a remarkable after-sales service offering customers peace of mind. Scoring 80 plus on three fronts, the SUV only took a dive when it comes to resale value. Resale value is particularly important when you frequently switch cars. Otherwise, Buick Enclave is a wise and reliable choice to go for.
There has been only one recall issued to the 2020 Buick Enclave by the GM where the right-hand frame rail in the engine component is likely to have a crack. This may reduce crash performance and thus the company was quick to issue a recall. The affected part will be replaced at dealerships free of charge. This shows how the company prioritizes the safety of its customers.
However, there have been numerous complaints of faulty transmission on the 2019 model and also there are complaints on multiple fronts which may be one-off or a minor issue that is caused by negligent handling of the vehicle. But still, no communication regarding solutions for these issues has been received from the company end.
The warranty coverage of the 2020 Buick Enclave SUV is as follows:
- Bumper to Bumper Limited Warranty:3 years /36,000 miles
- Powertrain Limited Warranty:5 years /60,000 miles
- Drivetrain Limited Warranty: 5 years /60,000 miles
- Corrosion (Rust-through) Warranty: 3 years /36,000 miles
- Corrosion (Perforation) Warranty:6 years /100,000 miles
- Roadside Assistance Program:5 years /60,000 miles
In addition to the above warranty coverage, Buick also offers one complimentary scheduled maintenance visit that includes an oil and filter change within the first year of vehicle delivery.