2021 Audi Q5 SUV Reliability, JD Power Report, Recalls and Warranty
Updated on: January 19, 2021

Automotive Journalist
The 2021 Audi Q5 receives some of the greatest cabin features, including top-class safety tech, as standard this time. The new Q5 also comes with design upgrades and takes inspiration from the new A3. The car is versatile in terms of usage. It can easily do daily commutes and adventurous trips, thanks to its standard Quattro AWD setup.

The 2021 Audi Q5 also comes with more power than before too. The price bracket the new 2021 Audi Q5 comes in, i.e., $43,300 for the base Premium trim and $61,700 for the top-rack Prestige, puts it up to competition from BMW X3, Mercedes-Benz GLC 300, and the Volvo XC60. Let’s take a deeper look at what the 2021 Audi Q5 offers in term of reliability.
Buy an Audi Q5 for a lot less than its MSRP >>
"The Audi Q5 is the best-selling vehicle of the German luxury brand, and for good reason: This 5-passenger SUV has an excellent blend of amenities, practicality, features, and great driving manners." - KBB
How Reliable is the 2021 Audi Q5?
With decades of service to show up as evidence, the Q5 is trustworthy and safe. In terms of build quality, the material used for the chassis is steel crossed with support bars to give this car a solid backbone. The best thing is that this car makes it to the top ten list of the best SUVs as per consumer suggestions. The car costs you around $43,000 and justifies every penny you pay for it.

From the feature-rich interiors to the super-smooth 7-speed Dual Clutch Transmission, the car feels plush and premium. The Q5 has been one of the most popular SUVs in the market and from Audi, and it is because of the quality it adheres to. The premium interior fittings and aerodynamic exteriors go hand in hand and create a perfect driving symphony. Also, safety in the 2021 Q5 is unparalleled in the segment.
2021 Audi Q5 Reliability: J.D. Power Report and Score
J.D. Power is a world-recognized website that provides credible information about the cars and different trims available in the market. Their reports reveal scores based on the quality, dealership experience, and depreciation rates, which help in judging a particular car’s reliability and clears the buying decision for that car. The reviews of this website are accepted and appreciated worldwide, so let’s look at what J.D. power has to say about the car under review today, the 2021 Audi Q5.
- Quality and Reliability:- the Audi Q5 receives a score of 65 in this section. This means it is average in terms of sturdiness and reliability. This car will not break down easily and perform consistently throughout.
- Driving Experience:- speaking of performance, the 2021 Audi Q5 isn’t behind in the driving experience. The car gets a score of 75, which is above average by the website standards. This score seems dull compared to the 95 in terms of quality and reliability, but the driving experience of the 2021 Audi Q5 is fantastic in practicality and with the DCT and the multi-link adaptive suspension, the car feels plush to drive.
- Resale:- the 2021 Audi Q5 receives a score of 76 in resale, which means the depreciation in the car's cost is not as much. However, this score above average, which means you should not have a problem in reselling this car after a year or two of purchase.
- Dealership Experience:- this score talks about the user experience when they went to the physical showroom to pick this car up. The 2020 Audi Q5 receives a score of 80 in these criteria, which makes it great in terms of service. And why wouldn’t it be? The company that makes this car is one of the top brands in the automobile industry.
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Has the 2021 Audi Q5 had any Recalls?
Recalls mean revoking the order of the car because of some manufacturing defects in the model you receive. However, since the 2021 Audi Q5 hasn’t launched yet, no actual recalls are existent. Hence, we will use the data of the closest model, the 2020 Audi Q5, for reference.

The 2020 Audi Q5 has received 1 recall request in its year of service. We extract the details from the official website of NHTSA, which is one of the biggest bodies in testing the car out in real-world scenarios. Given that the car has served for less than a year, having only one recall is great going for the 2020 Audi Q5.
"Audi's warranty coverage for the 2021 Q5 is average, and many rivals offer longer coverage periods. Buyers of brand-new Q5 models can take advantage of a free service for their first scheduled maintenance visit at 10,000 miles." - Car And Driver
2021 Audi Q5 Warranty Plan:
The warranty coverage of the new 2021 Audi Q5 is great. Giving the competition a run for their money, the 2021 Audi Q5 offers 4 years or 50,000 miles of limited warranty, 4 years or 50,000 miles of power train warranty, and an additional year or 10,000 miles of complimentary service visits. The complimentary service stands out amongst the prime rivals like BMW.
Criteria |
Period |
---|---|
Limited Warranty |
4years/50,000 miles |
Audi Accessories Warranty |
4years/50,000 miles |
Powertrain Warranty |
4years/50,000 miles |
24-hour Road-Side Assistance |
4 years/unlimited miles |
Is the 2021 Audi Q5 Reliable?
Looking at the specs and scores of the latest 2021 Audi Q5, the car seems to be fairly reliable. The power is plenty, and the cabin is plush. Even the quality of the interior is premium and gives you an aesthetic appeal. Apart from the interiors, the backbone, i.e., the chassis of the car is high tensile steel, which makes the car sturdy and heavy. We list the car in the fifth position in its class in terms of reliability as its rivals deliver better quality for the price. If you’re looking for an SUV that is feature-rich and fun to drive, the new Audi Q5 is just for you.
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Is the top-tier Audi Q5 Prestige worth all the money it costs?
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Is the Premium Plus 45 TFSI the most value for money trim of the 2021 Audi Q5?
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Here is a complete buying guide of the 2021 Audi Q5 Premium Plus 55 TFSI PHEV priced at $55,800
2021 Audi Q5 Frequently Asked Questions (FAQs)
Which Audi Q5 model to buy?
The Audi Q5 is available in three trims, with prices starting at $43,300 for the base trim. All models of the SUV now come standard with a lot more features than before. However, the mid-tier Premium Plus turns up as the most value for money buy.
What is Audi Q5 45 TFSI?
All models of the Audi Q5 can be had in two flavors. The base models are equipped with a 2.0L motor that makes 261 hp. They are termed by Audi as 45 TFSI models.
How much does the Audi Q5 service cost?
Being a luxury offering, the Q5 is relatively expensive to service in comparison to other compact SUVs. On average, the Audi Q5 could cost $928 to maintain in a year.