2020 Acura MDX SUV Reliability, JD Power Report, Recalls and Warranty
Updated on: September 24, 2020
The Acura MDX was an SUV that made fortunes for the Japanese auto-marquee. Earlier, Acura launched a slew of SUVs that were not accepted in the US market. The problem was the rollover risk of SUV and transmission failure. So, to remove the image of irresponsible manufacturing, Honda has to produce a flagship SUV.
In 2001, they took a homegrown product, the mid-size Honda Pilot, and gave it nicer seating and interior appointments, threw in a sporty looking grille and then they showed the world the Acura MDX. This changed the fortune of Acura and sales shot up by nearly four times.
Acura is an American name for Honda. So, reliability won't be much of an issue. They have worked hugely upon the infamous transmission issue which was actually a pain to Honda as it tarnished the brand's reliability. However, since the year 2018, not even a single transmission issue was reported to the agencies and this was worked upon rigorously to build a niggle-free SUV.
J D Power Report
J D Power Reports are based on feedback from customers on different parameters like quality, durability, dealership experiences and so on. JD Power takes consumer feedback into consideration to give each vehicle a score based on the response received from customers. The parameters are rated out of 100 and then an overall score is provided to the car.
The 2020 Acura MDX has been provided an overall score of 76 out of 100 based on the previous year's review data since the vehicle is mostly unchanged. This score has further been divided into various segments. The MDX scored 79 out of 100 for overall quality and reliability, 69 out of 100 for the driving experience, 78 out of 100 for resale value and 80 out of 100 for dealership experience. Apart from providing relatively better aftersales service, Acura needs to work upon other parameters to get things rolling.
On the reliability charts, the Asian giants are the ones, who surely know how to make reliable cars. The Acura, from the house of Honda, hasn’t been recalled for any issue till now in 2020. In 2019, there were 3 recalls, for an engine issue where the timing belt teeth may separate causing the engine to stall and result in a potential crash, possible tail lights failure due to moisture reducing the vehicle's visibility, and the coating on the rear brake caliper pistons may not be sufficient enough, thus causing air pockets to form reducing braking performance.
Looking at the history of the Acuras, the major issue which the company faced was the transmission. But since 2018, there hasn’t been a single recall for the infamous transmission issue, but Acura needs to work upon the quality of the car to re-gain its brand equity.
Acura's warranty on the MDX is not something Acura could brag about. Its new-car warranty is largely a common package for luxury brands, but it's missing the complimentary scheduled maintenance that other major players such as Lexus and Volvo offer as part of the purchase.
- Basic warranty: 4 years /50,000 miles
- Powertrain warranty: 6 years /70,000 miles
- Outer-Body Rust-through: 5 years /unlimited miles
- Acura Total Luxury Care with Roadside Assistance: 4 years /50,000 miles
- No complimentary scheduled maintenance
Is Acura MDX reliable?
While the Acura MDX isn’t a crossover that can set the roads on fire, it does strengthen its case with some of its USPs. If you want a car that can stand the test of time and can happily munch miles without being too heavy on your pocket, then MDX is the car you are looking for. Yes, the car has had recalls against its name, however, the way Acura has worked in limiting the issues on their vehicles speaks volumes about their commitment to build durable and reliable cars.